11/4/2023 0 Comments Elgato hd60 sIn that case please refer to an adapter as stated above. In most cases such cables will fit and create a physical connection to the Elgato Game Capture HD60 S or Elgato Game Capture HD60 S+, but as it turns out those cables most of the time are only charging cables that provide USB 2 speeds and do not deliver the necessary data and power for our devices. In this case an adapter can be used to convert from USB-C to USB-A Port, so that the original provided cable can be connected the device.Īn example of such an adapter can be found here:Ī USB-C to USB-C cable may be in use. This can be helpful in some cases when you encounter the USB 3 required message as seen in the screenshot above. Newer Windows 10 Laptops feature USB-C Ports which may give you access to another USB 3 /3.1 Roothub. Make sure your Laptop is hooked up to a charger cable when the Elgato Capture Device is in use. Try all available USB 3 Ports on your Laptop. There are several reasons why this may be happening. Please check out the following article for more information. The privacy settings on your Windows 10 System may need to be adjusted for the Camera and the Microphone in order for the devices to work as expected. If you connect these devices to an USB 3 port on your Windows 10 computer, in rare circumstances you may get this error message. Some Elgato Capture Devices that use USB 3.0 are: The following article covers some troubleshooting steps for when you receive an error message that says " USB 3 is required for this device".
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